Shipping policy
Shipping Policy
Thank you for shopping with MY store!
Shipping Locations
We currently ship only within the United States.
Free Shipping
We are pleased to offer FREE Standard Shipping on all orders within the United States. No minimum purchase is required.
Processing Time
Orders are processed within 1–2 business days (Monday–Friday, excluding holidays). Once your order has been processed, you will receive a confirmation email with tracking information.
Estimated Delivery Time
After your order has been shipped, estimated delivery is 2–5 business days, depending on your location and the carrier.
Please note that delivery times are estimates and may vary due to weather, holidays, or carrier delays.
Order Tracking
Once your order ships, you will receive a tracking number via email so you can monitor your shipment.
Incorrect Shipping Address
Please ensure your shipping address is correct before placing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete addresses provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us as soon as possible at kolffm.ark@gmail.com. We will work with the shipping carrier to help resolve the issue.
Contact Us
If you have any questions about shipping, please contact us at:
Email: kolffm.ark@gmail.com